FAQ

GET IN TOUCH

Phone : 1800 656 836

Fax : (03) 9532 3215

Email : info@freightinsurance.com.au

Postal : P.O. Box 222

Business: 5C / 148 Chesterville Road

Moorabbin Vic 3189

ABN: 15 098 158 975

ACN: 098 158 975

What is transit Insurance ?

There are many different types of transit insurance, however we’ve outlined some of the more common types below:

Single Transit Insurance

This is for ‘one off’ consignments of goods whether it be for goods transported within Australia or as an Import / Export.

The insurance will commence from the time the goods leave the warehouse or place of storage at the named destination for the commencement of transit, continues during the ordinary course of transit and terminates upon delivery to the consignee or nominated destination (unless advised otherwise on your on your insurance policy).

Annual Transit Insurance

This is a ‘blanket cover’ for on-going consignments of goods transported within Australia and/or as Imports / Exports.

The insurance will commence from the time the goods leave the warehouse or place of storage at the named destination for the commencement of transit, continues during the ordinary course of transit and terminates upon delivery to the consignee or nominated destination (unless advised otherwise on your on your insurance policy).

Goods in Transit (Carriers) Insurance

This is an insurance cover to protect a carrier for any damage and/or loss to third party goods whilst in their possession for transit.

Specified Items in Transit Insurance

Please contact our office for more details on this type of insurance. This is a simple and inexpensive annual cover for major transit risks and theft of specified goods regularly transported on any registered road vehicle or trailer.

This product is particularly suitable for tools of trade, mechanical and/or electronic equipment, musical instruments, computers or other equipment, racing cars or boats, suitable for tradesmen, professional people, small businesses, sporting groups, schools and associations. The premium is based on the type of specified items carried and the nominated sum insured.

What does it cover ?

Here’s some basic explanations on what is covered under Single Transit Insurance and Annual Transit Insurance:

Insurance Cover (Imports / Exports)

This insurance is an All Risk Cover covering you for loss of or damage to your goods in transit on Imports and Exports – as per the conditions and exclusions noted in the Institute Cargo Clauses (A) policy wording

Insurance Cover (Inland)

This insurance is an Accidental Damage insurance covering you for loss of or damage to your goods in transit on transits within Australia – as per the conditions and exclusions noted in the QBE Goods in Transit ‘Floor to Floor’ Accidental Damage Policy Wording

Insurance Cover (Personal Effects)

This insurance is an comprehensive insurance covering you for loss of or damage to your personal effects and household goods in transit (both within Australia and overseas shipments) – as per the conditions and exclusions noted in the QBE Home Contents in Transit Policy Wording

Personal Effects and Household Goods

In order to arrange comprehensive insurance for these items in transit, HWA will need to be in receipt of an itemized inventory list and their values.

Please feel free to use the on-line quoting system to obtain an indicative transit insurance quote, however you will need to contact HWA via email or phone to arrange this type of insurance.

Motor Vehicles, Boats and Caravans

In order to arrange comprehensive insurance for vehicles HWA will need to be in receipt and acceptance of either of the following;

  • several colour photographs of each vehicle confirming the pre-shipment condition of each vehicle immediately prior to shipment, and/or
  • a pre-shipment condition report confirming the condition of the vehicle prior to shipment

What if I’m not sending goods to or from Australia

You will need to contact our office to arrange insurance for all cross-voyages whereby the goods aren’t being sent to or from Australia ( i.e China to USA )

What is my excess?

Your excess will be shown on your schedule. Generally it will be $250 unless otherwise stated

How do I make a claim?

Please call 03 9559 3308 or email marineclaims@hwainsurance.com.au

Is online insurance cost effective?

Yes. This is probably the most effective way of purchasing transit cover